NITRO-Logo2023-HelpDesk

#1 Help Desk for M365 & Teams

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Meet NITRO Help Desk.

The top ticketing system for the modern HR work environment.

Built to leverage Microsoft Office 365, Teams, and SharePoint for better user adoption, quick request resolution, and cost savings. 

Survey Reports

#1 for a reason.

  • Single Sign-On
  • Teams Integration
  • Detailed Time Tracking & KPI Reports
  • Service Level Agreements (SLAs)
  • Satisfaction Surveys
  • NITRO Engage Bot
  • Mobile Friendly

Everything you need.

  • Easily Create & Track Tickets
  • Auto-Assignment
  • Omni-Channel Access
  • Problems & Change Requests

 

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SLA Reports

Enjoy the benefits.

Leverage the Office 365 & Teams for detailed tracking of HR-related requests and efficient ticket management. 

  • Increase end-user satisfaction
  • Lower operational costs
  • Keep staff productive

Online or on-premises.

Runs in Office 365 or SharePoint 2013, 2016, 2019, SE. Powered by NITRO Studio.

  • Powerful Forms Designer
  • Custom Actions for efficient processing
  • NITRO Workflow engine
  • Reporting and Dashboards
  • Intuitive Portal Interfaces
BotExamples

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